Best Friends Animal Society
  • 559 - Pacific Region Transports
  • Los Angeles, CA, USA
  • Hourly
  • Part Time

Part-time employees enjoy benefits such as pro-rated time off and holidays plus participation in Best Friends’ 401k plan.


Position Title: Pacific Region Transport Coordinator (Part-time)

Location:  Los Angeles, CA

Purpose: The Pacific Region Transport Coordinator is responsible in supporting the transport manager in the development and transition of current transporting programming to Best Friends Animal Society. This position will assist with the partner and staff relationships and help to ensure that new implementations are communicated effectively. The Pacific Region Transport Coordinator will also help train and assist in the reservations of the on-going scheduled transports.

Essential Duties:

  • Serve as a coordinator to book reservations for on-going transports.
  • Help develop a training/transition plan for the future of the programming.
  • Assist in preparing staff schedule to ensure adequate daily coverage.
  • Assist with booking reservations for staff on days of transports
  • Assist with communication to partners to ensure proper and timely sign-ups for new and existing partners
  • Available for on-call communication on days of transports to ensure the staff and partners on the road have proper updates and support.
  • Assist to train and instruct qualified volunteers and new staff on transport safety and protocols, data entry and all other training for transport team recruitment.
  • Monitor and communicate to partners any updates regarding but not limited to transports and any other changes that may arise.
  • Ensure that direct reports and volunteers are trained and performing in conjunction with all policies and procedures of Best Friends Animal Society (BFAS), and that they deliver quality customer service including disseminating appropriate information as well as perform duties in a manner which encourages attainment of goals and contributions and business for BFAS and its programs.
  • Report any staff or volunteer issues to the manager to ensure that corrected action can be performed when needed with the support of the transport manager. These issues are including but not limited to:
    • Conflict resolution
    • Identifying and addressing employee relations and operations issues
    • Identify, address and evaluate staff performance
    • Presenting recommendations to the manager about staff performance (areas for opportunity, strengths, future goals, potential, etc) to encourage performance feedback that moves the program and staff forward.
  • Be attentive to others' needs and willingly assist as required.
  • Other duties assigned by the Transport Manager and/or the Regional Director.

Additional Duties:

  • Assist the Transport Manager with staff timecards to ensure they are completed and submitted in a timely manner.
  • Help to oversee the cleaning, stocking, and maintenance of the transport vehicles is completed and done in a timely manner to ensure the vehicles are ready for transport.
  • Help cultivate and develop new and existing partner relationships.

Required skills and experience:

  • Three years of animal welfare working with dogs and cats required.
  • Experience communicating and building relationships with rescue partners.
  • Transport safety experience is a plus.
  • At least two years of leadership or team leading experience preferred.
  • Strong leadership skills with ability to act decisively in difficult and fast-paced situations.
  • Must possess strong interpersonal skills. The ideal person for this job would be a team player, personable, professional, and able to get along well with a variety of people, as well as demonstrate ability to hand sensitive and confidential situations.
  • Must have the ability to make decisions on behalf of the organization to maintain best practices and appropriate standards for the safe transportation of animals.
  • Ability to work independently and use judgement within established guidelines.
  • Computer literate (including but not limited to): Microsoft Office, Shelterluv software, Google Docs.
  • Ability to professionally advocate Best Friends' position on issues.
  • Bilingual in English and Spanish is a plus.
  • Valid drivers license, clean driving record and access to transportation to travel on organization business required.

Physical and Job Requirements:

  • Valid driver's license with access to transportation for travel on organization business
  • Ability to drive for extended periods of time over the course of several days.
  • Must be physically able to perform strenuous manual labor and routinely lift 40-50 pounds.
  • Ability to stand for long periods of time while performing work requiring concentration and manual dexterity.
  • Lifting and handling animals of varying sizes and breeds, bending, stooping and walking on a daily basis.
  • Work at a computer for extended periods of time to include repetitive typing, arm and hand motion.
  • Daily hours and days of the week may vary according to the needs of the department schedule: includes weekends, night, holiday and on-call work.

Thank you for your interest in pursuing a career at Best Friends Animal Society.  Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. 

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. 

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