Best Friends Animal Society
  • 403- Cats
  • Kanab, UT, USA
  • Salary
  • Full Time

Join Best Friends and turn your career into a labor of love. The benefits package is one of the best! Medical, Dental, Vision, Basic and Supplemental Life Insurance, Short and Long Term Disability, Child Care reimbursement, Pet Sitting reimbursement, Flexible Spending Account, Health Savings Account, PTO, Paid Holidays, Employee Assistance Program, 401K, Staff Discounts, Best Friends Wellness Center, and Flex Work Policy. Further, we also have some very unique perks, such as discounted veterinary care and the opportunity to bring pets to work. Our onsite cafeteria serves healthy vegetarian food.


Location: Best Friends (Kanab, UT)

Position Summary: The Team Lead (TL) will be assigned several buildings and will assist in the coordination of workflow, control of work procedures, provide training, act as a liaison with management and facilitate outcomes for cats. The TL will have overall responsibility for the supervision of caregivers and the health, well-being, and general care of the cats living in the assigned areas of Cat World.

Essential Duties / Responsibilities:

  • Perform the following functions (with input from management as needed):
    • Monitor and document performance, including regular check-in's
    • Participate in performance management process
    • Participate in hiring process
    • Participate in scheduling of caregivers
    • Support other departments to increase positive outcomes
  • Ensure all records within area of responsibility are accurate, organized, up-to-date, and easy to access.
  • Manage overtime of team members according to Manager directives.
  • Knowledge of all cat dynamics in their areas.
  • Responsible for assuring that the caregivers are providing socialization, enrichment and behavior work as need, documenting the work they are doing with the cats.
  • Collaborate with medical staff to ensure that cats receive appropriate medical care and barriers to adoptions are eliminated.
  • Act as liason between caregivers and other departments as needed.
  • Provide guidance and oversee the cleaning of work areas and preserve physical appearance of cat buildings and grounds and ensure workorders are submitted as needed.
  • Cultivate good team building practices through good communication, sharing information, working together to achieve goals.
  • Mentor and provide ongoing coaching for each individual caregiver.
  • Participate and at times run team meeting and/or staff meetings.
  • Collaborate with Adoption and Marketing team to meet our goals.
  • Conversant in Best Friends mission and goals and function as advocate with staff and visitors
  • Relate to employees, volunteers, and visitors in a friendly, informative, and professional manner to ensure they have a positive experience.
  • Fill in as caregiver as needed.
  • Identify and implement improvements to tasks, processes, and protocols.
  • Participate in identifying and implementing creative programing that supports our goal of leading the nation to no kill by 2025.
  • Participate in the mentorship program and community outreach.
  • Perform other duties as needed.

Skills / Experience:

  • A minimum of one-year Best Friends work experience or equivalent.
  • Demonstrated experience caring for cats in a shelter environment including knowledge and skills relating to all aspects of care, i.e., medical, enrichment, training and behavior.
  • Demonstrated leadership skills.
  • Strong interpersonal skills to handle sensitive and confidential situations. The ideal person for this job would be a team player, positive, personable, upbeat and energetic who effectively uses tact, diplomacy, and clarity in daily interactions.
  • The successful candidate would take initiative to resolve problems and seek answers independently and enthusiastically persist until goals are achieved.
  • Ability to make sound judgments, accept responsibility for ones' own actions, and work independently in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
  • Display a willingness to learn by listening and asking questions. Be attentive to others' needs and willingly assist as required.
  • Proven written and verbal communication skills.
  • Experience interacting with the general public.
  • Must be willing to work weekends and holidays.
  • Must be able to professionally advocate Best Friends' positions on issues and act in best interest of Cat World, Best Friends, and the wider animal rescue community.
  • Must have the ability to foster a cooperative work environment with staff as well as volunteers.
  • Proficiency in a variety of computer software programs and applications including Microsoft Office 365 and the ability to learn new applications quickly.
  • Must have a driver's license with access to transportation to drive on behalf of organization business

Physical Requirements:

  • Must be able to routinely lift 40 pounds
  • Must be able to work out of doors in all weather conditions, with temperatures ranging from below freezing to above 100 degrees Fahrenheit.
  • Must be able to perform strenuous physical activity on a frequent basis, including, but not limited to: climbing up and down ladders, lifting and carrying, reaching, stooping, squatting, and bending.
  • Must be able to sit at a computer for extended periods of time with repetitive typing, arm and hand motion.

Thank you for your interest in pursuing a career at Best Friends Animal Society.  Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

Best Friends Animal Society
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