Best Friends Animal Society
  • 584 Regional Coalition - Midwest
  • USA
  • Salary
  • Full Time

Join Best Friends and turn your career into a labor of love. The benefits package is one of the best! Medical, Dental, Vision, Basic and Supplemental Life Insurance, Short and Long Term Disability, Child Care reimbursement, Pet Sitting reimbursement, Flexible Spending Account, Health Savings Account, PTO, Paid Holidays, Employee Assistance Program, 401k and Staff Discounts.

Location:  Remote, Great Plains Region (MN, ND, SD, IA, NE, MO, KS)    

Position Summary:  This is a leadership and management position within Best Friends Animal Society.  This position is responsible for the general management of Best Friends Animal Society's relationships with shelter, rescue and spay/neuter partners and managing coalitions within the Great Plains Region. Emphasis will be on growing activity in key communities and maintaining organizational awareness by providing key community awareness of the shelter death problem, how key stakeholders in the region are currently trying to solve the problem, and along-side and in the absence of the Director, the strategies through which Best Friends Animal Society can collaboratively help the region achieve no kill status. Once those strategies have been determined ultimately by the director, this position will lead the implementation of Best Friend's efforts within the region through the relationships & coalitions in the region.  The manager is also responsible for managing the integration of Best Friends Animal Society Great Plains' staff/volunteers into the organization culture. 


Mission.  Work with the Regional Director, Midwest Region and the Sr. Director, National Programs to determination of the purpose and role of Best Friends Animal Society's effort in the Great Plains Region.  This may involve reaffirming the existing role, refining the existing role or other outcomes deemed useful.  Ensure that the purpose and role is appropriate and consistent with Best Friends' organizational mission. 

Strategies.  Lead the implementation of the strategies for engaging shelters and rescues individually and in coalitions in order to achieve our organizational vision provided by the director. This will involve participating in the development of key strategies from among many possible strategies and ensuring that there is broad understanding and support within the regional stakeholders. 

Culture.  As one particular organizational capability, ensure that Best Friends Animal Society's employees and volunteers in this region understand the Best Friends organizational culture and act in accordance with it in order to achieve optimal results and engagement and to live and represent the Best Friends brand core values. 

Stewardship of the Best Friends Brand.  Ensure that Best Friends Animal Society employees and volunteers within this region understand the Best Friends brand and the role that they play in building, sustaining, and communicating that brand to external constituencies.

Development and Execution of the Best Friends Network and Coalitions 

  • Lead the execution of Best Friends network and coalitions within the region through general management of any volunteer, positive outcome, spay/neuter, and partnering programs or grants implemented by Best Friends.
  • Ensure that Best Friends Regional work is always consistent with and supportive of the "BFAS" organizational brand.
  • Ensure that regional staff as well as volunteers understand Best Friends Regional presence and priorities.
  • Recruit, onboard and manage state and local volunteer representatives to further engage regional organizations in each state of the region and to help implement the strategic plan for each state and community.
  • Recruit, onboard and manage a volunteer admin for administrative assistant for the manager and director of the region.
  • Recruit, onboard and manage a minimum of one network specialist volunteer or multiple volunteer network specialists who can assist groups with signing up for the network, provide ongoing content for the digital community, triage and answer basic network questions both from email and in person from groups and the public, ensure higher level priority communications are shared, discussed and brought to the network manager, help desk assistance for partner groups, attend local or state association meetings that can further Best Friends 2025 partnering goals and other network duties as assigned by the manager.
  • Be able to support National Development staff in representing the vision, strategies for achieving the vision, and status of execution of strategies within the region in any meetings with donor prospects as arranged by or in conjunction with the National Development staff, the Regional Director and SLT who have responsibility for regional Best Friends development efforts.
  • Ensuring that they continue to be aligned with the national Best Friends Network goals while supporting the regional strategy. 


  • Ensure that there is alignment with Best Friends on the role of the adoptions, spay/neuter, and partnering programs implemented in the region.
  • Help identify gaps in shelter operations of key network partners in order to increase and speed up lifesaving in areas identified to have potential for high impact.
  • Create written recommendations on how the shelter or rescue can fill those gaps and how they can work collaboratively with others outside the shelter system to achieve no kill by 2025 (or sooner) in that community.
  • Be accessible as a mentoring support for key partners in the region.
  • Work closely with other regional directors, executive directors, and Best Friends network partner managers to help identify key partners, assess regional gaps, and help create plans to fill those gaps. 
  • Provide ongoing mentorship for assigned key network partners/communities in order to achieve no kill by 2025. 
  • Work closely with regional directors, executive directors, and the Best Friends network leadership team, and other divisions to ensure local, regional, and national coalition efforts are coordinated and effective. 
  • Implement the chosen strategies at the appropriate scale. This includes developing the organizational and individual capabilities in the following areas. 
  • Performance measurement and reporting (setting planned animal-saving outcomes; accumulating and reporting actual outcomes; understanding the outcomes we got and why we got them)
  • Effective guidance of and collaboration with the National Marketing team to market the regional program's services (that is, to build demand for them) and to fulfill the demand for Best Friends programs
  • Delivery of adoption, spay/neuter, and partnering programs
  • Organization and mobilization of volunteers in support of local, regional and national efforts.
  • Supplies and other inventory procurement and management
  • Facilities, equipment and utilities procurement and management
  • External and internal communications
  • Accounting and finance (including budgeting of expenses and revenues; accumulating and reporting actual results; understanding the results we got and why we got them)
  • Serve as the principal Best Friends liaison with all community partners: shelters, rescue groups, municipalities, elected officials, and others as relevant and assigned from Director within the Great Plains Region.
  • Implement plans for Best Friends' involvement in designated key communities.
  • Represent Best Friends at local events and conferences including public speaking and making presentations on a variety of topics related to our mission.
  • Develop, communicate, motivate and sustain a predisposition within the employees and volunteers toward continuous improvement and toward innovation so as to save more animals. 

Nation Consulting and Mentorship

  • Provide shelter consulting, at the request of other Regional Directors, to key partners in other regions of the country
  • Provide ongoing mentorship, at the request of Regional Directors, to leadership at key partners in other regions of the country. 

Skills and Experience: 

  • Solid leadership and management experience: 3+ years of proven successful experience, including overseeing strategy, operations, budgeting and staffing.
  • Background in the humane movement: 3+ years of experience working for or with a humane organization preferred.
  • Experience with reviewing statistical information to inform program direction.
  • Strong leadership skills with the ability to act decisively and ethically in difficult and fast-paced situations.
  • Experience with large teams including remote staff, volunteers and a management style of delegation and empowerment of a management team.
  • Experience developing and implementing management policies in a positive and fair manner. 
  • Excellent communication skills and professionalism are necessary for this position. 
  • Strong interpersonal skills to handle sensitive and confidential situations.
  • The ideal person for this job would be a team player, personable, professional, upbeat, and energetic, takes initiative, uses tact and diplomacy.
  • Able to understand and manage a large budget.
  • Proven attention to detail with advanced organizational and time management skills.
  • Ability to professionally advocate Best Friends' position on issues.
  • Experience with overseeing large scale events.
  • Experience working with volunteers and donors.
  • Public speaking and presentation experience.
  • Proficiency with Microsoft Windows and Office applications, especially Word, Excel and PowerPoint. Comfortable learning new systems, including online information systems.
  • Willing and able to travel approximately up to 10 working days a month.
  • Valid Driver's License with access to transportation to travel on organization business. 

Physical Requirements: 

  • Extended periods of time working on the computer with repetitive typing, arm and hand motion. 
  • Ability to travel via various forms of transportation.
  • Out-of-town travel for the job is expected to range from 30% to 50% depending on the location of the jobholder and the specific responsibilities and tasks assigned.
  • Ability to be in a shelter environment and handle dogs of all sizes and cats when necessary.
  • Able to drive a Best Friends vehicle when necessary. 

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

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