Best Friends Animal Society
  • 613- NMHP Network
  • Kanab, UT, USA
  • Hourly
  • Full Time

Join Best Friends and turn your career into a labor of love. The benefits package is one of the best! Medical, Dental, Vision, Basic and Supplemental Life Insurance, Short and Long Term Disability, Child Care reimbursement, Pet Sitting reimbursement, Flexible Spending Account, Health Savings Account, PTO, Paid Holidays, Employee Assistance Program, 401K, Staff Discounts, Best Friends Wellness Center, and Flex Work Policy. Further, we also have some very unique perks, such as discounted veterinary care and the opportunity to bring pets to work. Our onsite cafeteria serves healthy vegetarian food.


Reports to: NMHP Network Operations Manager

Location: Region 2-South Central (TX, OK, LA, AR) 

FLSA status: Exempt

Position Summary: This position is responsible for building and managing key relationships throughout the region. Primary emphasis is on partner relationship cultivation in key communities. Responsible for gap analysis and coalition building; assessing statistics; providing awareness and resources to address shelter death problem; keeping abreast of trends and best practices; and facilitating collaboration.  Serves as primary connection between BFAS and partner organizations and must exercise independent judgment about matters of significance. The work performed in this position is significant and critical to the success of achieving NK2025.

Responsibilities:

  • Serve as the primary Best Friends liaison for assigned NMHP Network partners within region; educate them about the benefits of being in the NMHP Network Program; identify key partners and cultivate more in-depth relationships with them; and deliver the highest quality of support and customer service in all interactions.
  • Assist the regional director/NMHP Operations Manager with defining the lifesaving goals and strategies for the region as well as defining and executing the strategies to achieve said goals.
  • Create new and maintain existing relationships with shelters, organizations and key individuals within designated region, represent Best Friends and our brand while building and maintaining these relationships.  
  • Proactively recruit additional key organizations, particularly municipal shelters, to become NMHP Network partners.
  • Responsible for maintaining regular communication, providing consultation and support and empowering network partners to save more lives through various means and eventually achieve NK2025.
  • Identify gaps in shelter operations and recommend collaborative solutions for key network partners in order to increase lifesaving in areas identified to have potential for high impact.
  • Analyze key statistics in assigned region and use that data to inform projects and strategies for individual partners as well as the entire regional picture.  
  • Work with Regional Director and NMHP Network Managers to track progress of efforts to reduce euthanasia within region and communicate progress to relevant people.
  • Maintain familiarity with animal welfare issues, both nationally and within assigned region, in order to develop additional region-specific resources and pursue enhanced relationships with organizations and individuals within those rescue communities.
  • Assist in evaluating grant applications, creating grant agreements or MOUs that clearly outline expectations and deliverables, monitor grant report and progress and provide ongoing mentoring of the grant recipients in achieving their goals, as needed.
  • Provide information on a wide variety of animal related subjects and issues: dog and cat health and behavior, adoption techniques, animal sheltering, animal rescue, the animal welfare movement and current best practice strategies.
  • Represent Best Friends at national, regional and state events and conferences, including public speaking and making presentation on a variety of topics.
  • Collaborate regularly with staff from other regions and departments to come up with creative solutions and resource sharing to support NK2025.
  • Empower, educate and counsel partner organizations to promote engagement in events and promotional opportunities as identified by Best Friends Network Managers and Best Friends Network Director, as well as other staff when relevant.
  • Advise partner organizations in methods to help them resolve difficult animal situations, including determining when appropriate animals should be presented for Sanctuary admission consideration; serve as the animal's advocate in the admissions process.
  • Other duties as needed.

Skills and Experience:

  • BA/BS from Accredited Undergraduate College (substitution of work experience for education will be considered).
  • Background in the animal humane movement: 3+ years of experience working for or with an animal welfare organization.
  • Proven ability to promote a positive work environment and be a team player.
  • Strong leadership skills with the ability to act decisively in difficult and fast-paced situations.
  • Ability to identify and escalate critical issues as necessary.
  • Experience with reviewing statistical information to inform program direction.
  • Excellent written and oral communication skills.
  • Ability to professionally advocate Best Friends position on issues.
  • Experience/knowledge in the areas of animal behavior, general animal health care, animal rescue, and animal sheltering.
  • Strong interpersonal skills to handle sensitive and confidential situations.  
  • Experienced and skilled in starting and maintaining effective relationships with customers, clients, partners and fellow staff.
  • Customer service skills and mindset required; the ideal person for this job is a team player, personable, professional, positive, energetic, proactive and uses tact and diplomacy.
  • Proficient in all Google and Microsoft Office applications with ability to learn and use new applications quickly.
  • Strong critical thinking and creative problem solving skills a must.
  • Willingness to embrace change.
  • Ability to make sound judgments and work independently in a multi-department environment with demonstrated ability to juggle multiple competing tasks and demands.
  • Ability to coordinate with multiple parties in resolving issues and providing support and facilitate collaboration.
  • Proven attention to detail with advanced organizational and time management skills.
  • Willing and able to travel.

Physical Requirements:

  • Must be able to sit, type, and look at a computer screen for extended periods of time.
  • This position will require reliable transportation for visits to shelters and rescue partners.
  • Out-of-town travel ranging from 10-20% depending on the location of the jobholder and the specific responsibilities and tasks assigned.
  • Daily hours and days of the week may vary according to the needs of the department: includes weekends, nights, holidays and on-call work.
  • Ability to work in the presence of both cats and dogs, including large numbers of cats and dogs as in a shelter setting.

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

Best Friends Animal Society
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