Best Friends Animal Society
  • 406- Horses
  • Kanab, UT, USA
  • Hourly
  • Full Time

Join Best Friends and turn your career into a labor of love. The benefits package is one of the best! Medical, Dental, Vision, Basic and Supplemental Life Insurance, Short and Long Term Disability, Child Care reimbursement, Pet Sitting reimbursement, Flexible Spending Account, Health Savings Account, PTO, Paid Holidays, Employee Assistance Program, 401K, Staff Discounts, Best Friends Wellness Center, and Flex Work Policy. Further, we also have some very unique perks, such as discounted veterinary care and the opportunity to bring pets to work. Our onsite cafeteria serves healthy vegetarian food.

Reports to: Manager, Horse Haven

Location: Kanab, Utah

FLSA status: Non-exempt

Position Summary: Provide administrative support to Horse Haven and work within a team setting to advance the strategic goals of the department. May also perform Volunteer Coordinator and Caregiver duties as needed. Animals in Horse Haven may include horses, donkeys, mules, sheep, goats and pot bellied pigs.


  • Answer and/or direct incoming phone calls and emails.
  • Professionally advocate Best Friends and the Horse Department's objectives.
  • Coordinate ordering feed and supplies.  
  • Assist management in keeping Best Friends database programs up to date, i.e., Avimark and ACS.
  • Assist in tracking departmental finances.
  • Lead department tours.
  • Triage incoming Animal Help requests.
  • Facilitate the adoption process for all species in the department (equine, goat, sheep, pig) to meet the departmental adoption goals. Respond to adoption inquiries, collaborating with Caregivers and Trainers about the animals being considered for adoption, counciling potential adopters, and arranging any paperwork and transport needs.  
  • Provide administrative support to the Manager.  
  • Oversee the Department's two facebook pages.  Getting photos and videos, posting content, responding to comments several times weekly.
  • Interact with volunteers, interns and visitors, answering questions, promoting Best Friends mission and assisting with their needs.
  • Perform daily office cleaning and assist with laundry.
  • Maintain working knowledge of the Horse Department and the ability to provide Caregiving and Volunteer support as needed.  
  • Relate to employees, volunteers and visitors in a friendly, informative, and professional manner.
  • Take initiative and identify improvements to tasks.
  • Be attentive to others needs and willingly assist as required.
  • Display a willingness to learn and ask questions.
  • Participate in staff meetings and take minutes of those meeting to post in the department's internal communications.
  • Use all tools, equipment and vehicles appropriately and treat them as if they were your own.
  • Utilize appropriate safety equipment when indicated and always work in a safe and thoughtful manner.
  • Maintain a clean and organized working environment.
  • Other duties as assigned.

Skills and Experience:

  • Experience working with equines, potbellied pigs, sheep and goats preferred.
  • Proficient in Microsoft Word and Excel, Gmail, Google calendar, Google docs, and ADP.
  • Strong organizational skills required.
  • Demonstrates approachability when dealing with the general public. Experience in interacting with the general public (customer service) preferred.
  • Demonstrates ability to create and encourage a positive work environment.
  • Strong interpersonal skills, i.e., ability to develop positive relationships with others and demonstrate sensitivity to the thoughts, feelings and perspectives of others.
  • Demonstrates personal accountability to ensure that all responsibilities are completed effectively and in a timely manner.
  • Accurate, appropriate, clear and concise written and verbal communication skills.  Strong listening skills.
  • Must have a valid driver's license and qualify for BFAS insurance.
  • Must be willing to work weekends and holidays.
  • Able and willing to professionally advocate Best Friends position on issues.

Physical Requirements:

  • Working at a computer for extended periods of time with repetitive typing, arm and hand motion.
  • Work in an environment with loud noises, limited office space, heavy traffic and extensive activity.
  • Ability to work around and handle all types of animals of varying temperaments.
  • Perform a variety of strenuous activities outdoors in extreme heat and cold to include shoveling, mucking, lifting, carrying, reaching, stooping, squatting, bending, walking, climbing up and down ladders, and climbing into and out of vehicles.
  • Must be able to routinely lift 50 - 75 pounds.
  • Must be able to work outdoors in all weather conditions, with temperatures ranging from below freezing to about 100 degrees.
  • Must be able to work around allergens like hay, dust, and animals.

Thank you for your interest in pursuing a career at Best Friends Animal Society.  Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

Best Friends Animal Society
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