Best Friends Animal Society
  • 618- Cat Initiative
  • Kanab, UT, USA
  • Hourly
  • Full Time

Join Best Friends and turn your career into a labor of love. The benefits package is one of the best! Medical, Dental, Vision, Basic and Supplemental Life Insurance, Short and Long Term Disability, Child Care reimbursement, Pet Sitting reimbursement, Flexible Spending Account, Health Savings Account, PTO, Paid Holidays, Employee Assistance Program, 401K, Staff Discounts, Best Friends Wellness Center, and Flex Work Policy. Further, we also have some very unique perks, such as discounted veterinary care and the opportunity to bring pets to work. Our onsite cafeteria serves healthy vegetarian food.


Reports to: Cat World Manager, Animal Care and Community Cat Program Supervisor, Community Programs and Services - National Programs
Location: Kanab, Utah

This is a cross-Divisional combined full-time position working part-time as a Cat Caregiver 1 in Animal Care and part-time as Community Cat Program Assistant in Community Programs and Services.

Community Cat Program Assistant

Position Summary: Assist with the Four Directions Community Cat Program to help reduce feral cat populations. Responsible for carrying out fieldwork in southern Utah and northern Arizona, trapping and working with caregivers of free-roaming cats for spay/neuter. Transport cats to and from the Best Friends clinic and the colony locations.

Essential Duties:

  • Perform fieldwork in the community within the target area: scheduling appointments, making reminder calls, rework schedule with last minute changes, trap free-roaming cats (checking traps throughout the night and/or using a drop trap), return/release cats to their original colonies, work with existing free-roaming cat caregivers in the target area, and help facilitate and coordinate appointments for the surgeries of cats.
  • Perform transports for cats to be spayed/neutered, by scheduling appointments, making reminder calls, picking up/returning cats (5 to 30 cats) at prearranged times and places for appointments, and set the cats up in the Best Friends clinic in a timely manner. (Transport can take up to five hours for each trip.)
  • Assist with transport of adoptable shelter animals (up to 10 dogs or 20 cats) to and from the Best Friends clinic and shelters throughout the program area.
  • Fill out all paperwork and ensure that any relevant information is relayed to the medical staff. Assist in tracking of all spay/neuter done through the Best Friends clinic.
  • Assist with the Rural Feral Fix Program, by working with residents/caregivers to coordinate spay/neuter appointment systems.
  • Perform trapping expeditions throughout southern Utah, based on need, using Rural Program vets and/or BF clinic. These may be mass events and/or week long trips.
  • Answer calls from the community about free-roaming cats, nuisance resolutions, and other cat-related issues, offering advice and information.
  • Keep track of humane traps, ensuring that they are clean, in working order, and clearly marked with a Best Friends tag. Deliver traps and supplies to TNR locations, prior to trapping day, train new caregivers in TNR and use of traps and ensure loaned-out traps are returned.
  • Recruit and train additional volunteer cat caregivers for established colonies. Recruit, train, and maintain volunteers to help all additional aspects of the program.
  • Keep plenty of supplies for trapping on hand.
  • Manage a food donation program; as donations come into the program, pass onto colony caregivers. Coordinate moving food, hold weekly food pickups as available, deliver food when needed to disabled/elderly caregivers and Best Friends relocation sites, and track all food donations coming in and going out.
  • Ensure that clinic policies and procedures are being accurately followed and work with clinic staff and program supervisors to maintain an effective and positive cross-departmental work environment.
  • Maintain the feral cat vans in regard to oil changes and regular maintenance.
  • Drop off dirty laundry, pick up clean laundry, fold and put away.
  • Other duties as assigned.

Experience/Requirements:

  • Ability to work independently and use good judgment within established guidelines.
  • Excellent cat-handling skills and an in-depth knowledge of behavior traits of owned, feral and stray, free-roaming cats. Ability to educate people about the process of TNR in a clear and effective manner.
  • Experience trapping cats and knowledge of how to safely operate humane traps.
  • Excellent people skills. You must be friendly, confident in your knowledge, and able to convey your message clearly. Deal with difficult situations and maintain a positive attitude and provide good customer service.
  • Must be able to work with and navigate with various mapping applications, and find sites with little assistance.
  • Accuracy with record-keeping and data entry and proficient in a variety of computer software applications, including Microsoft Office.
  • Proven written and verbal skills.

Physical Requirements:

  • Must be able to work a flexible schedule, including split shifts and irregular hours, which may include early morning, late evening hours and weekends.
  • Must be able to lift 50-plus pounds at a time, including loading and unloading of small and large dogs.
  • Must be able to work in weather with temperatures varying between extreme hot and extreme cold.
  • Willing and able to travel.
  • Must have a valid driver's license, access to transportation and a driving record which meets our insurance provider's requirements. The insurance requirements must be met on an ongoing basis in order to maintain employment in this position. Must be at least 21 years of age due to Motor Vehicle Insurance requirements.
  • Must be able to sit while driving for extended periods of time, alone or with a partner.
  • Ability to be around cats and dogs in closed quarters for extended periods of time. 
  • Bend, stoop, reach, climb, twist, crawl, stand and walk for extended periods of time, etc.

Cat Caregiver 1

Position Summary: The Cat Caregiver 1 will work within a team setting to oversee the health, well being, and general care of the cats at Best Friends.

Responsibilities:

  • Provide care and handling for animals that have significant behavioral issues which may include shyness, fearfulness and aggression.
  • Provide care for animals that have significant medical issues which may include a variety of zoonotic disease.
  • Prepare food for all cats in building to include pan meals and special individual meals.
  • Administer oral and topical medications to cats in building.
  • Perform the following medical-related functions: Bathe cats, Nebulize cats
  • Monitor cat eating habits, make food adjustments as necessary and report to Team Leader if becomes an issue.
  • Maintain accurate, organized, up-to-date records for all the cats in the building (keep records in easily accessible and visible location).
  • Weigh (in kg) all cats according to protocols, identify large weight changes to Team Leader.
  • Complete "fecal check" evaluations.
  • Check meds against med sheets for accuracy, document error(s), and obtain correct meds as applicable.
  • Observe medical/behavioral issues with cats and write up using the Caregiver Observation Form. Insure all other building team members are aware of issue.
  • Perform basic grooming tasks, i.e., trimming nails, cleaning ears, combing.
  • Enhance the physical and emotional wellbeing of the cats. Activities include, but are not limited to: taking cats for walks, enhancing rooms to stimulate cats, and brushing and combing cats.
  • Clean in accordance with posted protocols.
  • Keep building supplied with all necessary cat food, medical supplies, and cleaning supplies.
  • Work with Adoption Team to promote cats to potential adopters.
  • Report all maintenance/repair issues to TL.
  • Ambassador of the brand for all volunteers and visitors, promoting the Best Friends mission and demonstrating the "specialness" that is the sanctuary.
  • Responsible for the safety and training of volunteers: orienting them to assigned animal area, assigning work, answering questions, and assisting with their needs.
  • Interacting with tours: be available to greet tours, speak about specific animals, and answer questions.
  • Working and interacting with interns and workshop attendees: assigning work, answering questions, and assisting with their needs.
  • Oversee work done by groups in assigned animal care area: ensure safe interactions between participants and the animals, assist in setting up the group with projects as needed, and answer question.
  • Display a willingness to learn by listening and asking questions.
  • Relate to employees, volunteers, and visitors in a friendly, informative, and professional manner.
  • Be attentive to others' needs and willingly assist as required.
  • Attend staff meetings and trainings as required.
  • Identify improvement to tasks.
  • Other duties as assigned.

Required skills and experience:

  • Strong desire to work with cats. Previous experience working with cats and basic grooming experience preferred.
  • Must be able to work with all cats, including those with health concerns/conditions, including but not limited to Methicillin-resistant Staphylococcus aureus (MRSA), feline immunodeficiency virus (FIV), feline leukemia virus (FeLV), and ringworm.
  • Experience in interacting with the general public (customer service) preferred. Demonstrates approachability when dealing with the general public.
  • Demonstrates ability to create and encourage a positive work environment.
  • Strong interpersonal skills, i.e., ability to develop positive relationships with others and demonstrate sensitivity to the thoughts, feelings and perspectives of others.
  • Demonstrates personal accountability to ensure that all responsibilities are completed effectively and in a timely manner.
  • Accurate, appropriate, clear and concise written and verbal communication skills. Strong listening skills.
  • Basic computer skills necessary including checking and preparing e-mails, managing google calendar and google documents, and using the Automatic Data Processing (ADP) system for time keeping and access to documents.
  • Must be willing to work weekends and holidays.
  • Must have a valid driver's license and qualify for BFAS insurance.
  • Able and willing to professionally advocate Best Friends position on issues.

Physical Requirements:

  • Must be able to routinely lift 40 pounds.
  • Must be able to work out of doors in all weather conditions, with temperatures ranging from below freezing to above 100 degrees.
  • Must be able to perform strenuous physical activity on a daily basis, including, but not limited to: climbing up and down ladders, lifting and carrying, reaching, stooping, squatting, cleaning and bending.

Note: Promotion to Caregiver 2 and 3 positions are subject to the discretion of management based on the ability to meet the requirements outlined in the job description and consistent overall performance.

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

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