Best Friends Animal Society
  • 405- Dogs
  • Kanab, UT, USA
  • Salary
  • Full Time

Join Best Friends and turn your career into a labor of love. The benefits package is one of the best! Medical, Dental, Vision, Basic and Supplemental Life Insurance, Short and Long Term Disability, Child Care reimbursement, Pet Sitting reimbursement, Flexible Spending Account, Health Savings Account, PTO, Paid Holidays, Employee Assistance Program, 401K, Staff Discounts, Best Friends Wellness Center, and Flex Work Policy. Further, we also have some very unique perks, such as discounted veterinary care and the opportunity to bring pets to work. Our onsite cafeteria serves healthy vegetarian food.


Reports to: Manager - Dogtown

Location: Best Friends (Kanab, Utah)

FLSA status: Exempt

Position Summary: Responsible for managing the day to day operations of Best Friends Dog Department to best utilize resources, meet objectives, and assist with the  budget, safety and operational plans for delivering exemplary dog care. This includes on the ground oversight of population flow, ensuring Team Leaders caregivers are following up to date protocols with proper direction to the caregivers and maintaining the facilities they are directly responsible for.

The following staff and their teams will report up to this position:

Dog Caregiver Team Lead Positions

Responsibilities:

  • Manage the population flow and integration of new dogs into the general population, overseeing the dog move process with the Dogtown Manager
  • Assess dogs for placement at Sanctuary and supervise the development and implementation of Life Care Plans (LCP) for each Sanctuary dog. Be primary contact for local animal control requests and requests through the NMHP Network, while keeping the Dogtown Manager informed
  • Ensure staff is using proper dog-handling protocols and general safety protocols and is familiar with the evacuation plan for the department
  • Ensure that caregiving processes are documented and followed. Educate staff and the public on all aspects of dog care, and work to ensure safe and effective care environments for the various needs of dogs at the Sanctuary
  • Lead and manage staff
    • Work with Recruiter to review applications, interview and select new hires
    • Identify and resolve employee relations and performance issues
    • Establish and maintain a professional work environment while providing appropriate leadership and direction
    • Promote positive morale, creativity and teamwork among staff
    • Evaluate employee performance of direct reports and set clear goals and expectations
    • Prioritize, assign, and review work assignments, document and update policies and procedures processes as needed
  • Develop and implement staff appreciation processes to recognize individual and departmental achievements
  • Implement cross departmental collaborations to meet the needs of the dogs and staff. This includes but is not limited to coordinating with the clinic on special medical cases to establish individual care plans for dog health needs, collaboration regarding potential foster opportunities, etc.
  • Assist in preparation and management of the operational budget and metrics for the Dog Department, including forecasting
  • Other duties as assigned

Skills & Experience:

  • This is a leadership position requiring 3 plus years experience directly related to the duties and responsibilities specified, with special emphasis on personnel management and knowledge of dogs' various physical, emotional and mental characteristics and needs, dog training and behavior needs
  • Dog training and behavior knowledge to include theory, training techniques, methods of canine behavior assessment and the ability to assess and evaluate new dog training methods and equipment
  • Working knowledge of Microsoft Office and Google mail
  • Strong interpersonal skills to handle sensitive and confidential situations. The ideal person for this job would be a team player, personable, professional, upbeat, and energetic, takes initiative, uses tact and diplomacy
  • Experience in team building and staff development preferred
  • Demonstrated ability to manage multiple projects in various stages of development, each with a unique timeline
  • Work requires continual attention to detail. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
  • Ability to speak professionally and confidently for interviews and presentations for both media and general public.
  • Ability to facilitate group processes as well as develop and influence others
  • Ability to professionally advocate Best Friends' position on issues
  • Valid Driver's License with access to transportation to travel on organization business. Access to driving records will be needed for insurance purposes

Physical Requirements:

  • Must be able to perform full range of movement: stretching, bending, squatting, climbing, lifting up to 50 lbs, etc
  • Work is often outdoors in variable weather conditions and frequently requires the physical ability to perform strenuous manual labor
  • Work at a computer for extended periods of time with repetitive typing, arm and hand motion
  • Ability to travel via various forms of public transportation for organization events including conferences, media events, etc

Thank you for your interest in pursuing a career at Best Friends Animal Society.  Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

Best Friends Animal Society
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