Best Friends Animal Society
  • 573- Utah Coalition
  • Salt Lake City, UT, USA
  • Salary
  • Full Time

Join Best Friends and turn your career into a labor of love. The benefits package is one of the best! Medical, Dental, Vision, Basic and Supplemental Life Insurance, Short and Long Term Disability, Child Care reimbursement, Pet Sitting reimbursement, Flexible Spending Account, Health Savings Account, PTO, Paid Holidays, Employee Assistance Program, 401k and Staff Discounts.

Position: Regional Engagement Manager

Location: Salt Lake City, UT

Reports to: Regional Director, Mountain West Region

We're looking for an experienced manager who's passionate about ending the killing in animal shelters. Here's an opportunity to use your leadership skills to save the lives of homeless pets what could be a more fulfilling way to earn a living? The Regional Engagement manager comes out to live in or near Salt Lake City, one of the most breathtakingly gorgeous cities in the country (with one of the best lifestyles, too.) He or she helps build strategies, set goals, create good shelter and community relationships, oversee events, represent Best Friends Animal Society in person, and manage a terrific team of people who are working hard to turn our Mountain West Region into no-kill. It's a big job, but it could be the career of a lifetime the chance to do something that you'll always be proud of:  spending your time working to save the lives of others.

Position Summary: The Regional Engagement Manager is responsible for the execution and overall management of Best Friends Animal Society's regional coalition and outreach efforts, including the No Kill Utah (NKUT) initiative, community outreach and events, and shelter outreach programming. This role will be responsible for strategic relationship building and facilitating collaboration within a regional scope, as the work performed in this position is significant and critical to the success of achieving no kill nationally by 2025.


Essential Duties/Responsibilities:

  • Work with the Regional Director to define the lifesaving goals and strategies for the Mountain West Region, including the NKUT initiative as well as defining and executing the strategies to achieve these goals.
  • In collaboration with No More Homeless Pets (NMHP) Network Operations Manager, manage NMHP Network Specialist to ensure fulfillment of position responsibilities as key liaison for all regional partnerships, gap analysis and coalition building, and facilitating partnership collaboration.
  • Manage the regional and NKUT initiative collaborations with coalition and shelter partners, which includes oversight of the NKUT Specialist, in addition to building relationships with shelters, rescue groups, organizations, and key individuals within designated communities that will reduce shelter deaths and lead to more lives saved.
  • Under the direction of the Regional Director, network with county and city councils, mayors, shelter directors, and other influential individuals affecting policy changes that support the goals of the 2025 regional plan and the NKUT initiative.
  • Manage event staff in overseeing participation in Best Friends events and outreach such as NKUT Adoption Weekend, Strut your Mutt, Idea Exchanges, Coalition meet ups, and third party events.
  • In collaboration with NMHP Network Specialist/team, identify gaps in lifesaving within regional shelter operations and recommend collaborative solutions for key network partners in order to increase lifesaving in areas identified to have potential for increased impact.
  • Participate in the development of strategies for what must be done to achieve the lifesaving goals for 2025. This includes all strategies and partnerships with no kill shelter partners, coalition members, and NMHP network partners.
  • In conjunction with the other members of the Utah management team, develop strategies to achieve and maintain a no-kill Utah and Mountain West Region. Acting as the liaison between Utah program departments, ensure that the expertise of the Utah staff are utilized to consult with partners throughout the region in order to accomplish our 2025 goals.
  • Maintain expert level understanding in animal welfare issues, both nationally and within regional scope, in order to develop region-specific solutions and collaboration possibilities.
  • Represent Best Friends at national, regional and state events and conferences, including public speaking and making presentations on a variety of topics.
  • Work with Regional Director, Network, and statistics teams to track progress of coalition efforts (NKUT and regionally) to reduce euthanasia and communicate progress to relevant people.
  • Obtain and analyze relevant statistics in regional scope to inform strategy and projects for Coalition partners as well as its role in achieving no kill by 2025.  
  • Support the organization's capabilities and capacity to implement the chosen strategies. This includes developing the organizational and individual capabilities of your team in the following areas:
    • Performance measurement and reporting (setting planned animal-saving outcomes; accumulating and reporting actual outcomes; understanding the outcomes we got and why we got them)
    • Marketing (i.e., working with marketing to ensure organizational understanding of the impact of marketing efforts in support of coalition work)
    • Selling (i.e., growing group commitment to the coalition work - fulfilling the demand that has been built)
    • Partnerships with shelters and rescue groups
    • Supplies and other inventory procurement and management
    • Facilities, equipment and utilities procurement and management
    • Staffing selection, management, development and retention
    • All other HR matters
    • External and internal communications
    • Volunteer training and engagement to support the NKUT initiatives
    • Accounting and finance (including budgeting of expenses and revenues; accumulating and reporting actual results; understanding the results we got and why we got them)
  • Plan, implement, monitor, and evaluate all Mountain West and NKUT areas of performance. Develop or refine Standard Operating Procedures and institute training programs for key areas of responsibility including but limited to:
    • The drafting and meeting of expectations defined in the memorandums of understandings (MOUs) between BFAS, shelters and coalition partners.
    • Customer service
    • Volunteer orientation and training
    • No Kill Shelter plans
    • Regional and NKUT coalition membership and member benefits
    • Regional and NKUT events and outreach
  • Ensures integration of the Best Friends' program and brand with other areas of regional work and/or NKUT, as appropriate.
  • Maintain department payroll and ensure that all time and attendance is correct and completed by internal deadlines.
  • Interview, hire, train, and manage the performance management process, including consistent and timely corrective action and termination, consistent with the organization's mission, contracts, philosophy, and law.
  • Work within budgets and meet revenue and expense goals as directed by senior leadership team, plan and coordinate staffing, equipment, and facility needs.
  • Report on interesting stories with the coalition partners for the potential purposes of highlighting stories for the website and Best Friends magazine.
  • Other duties as assigned by the Regional Director.


  • Solid management and leadership experience: 3+ years of management experience.
  • Background in the No Kill movement: 2 + years of proven experience working to create a No Kill organization.
  • Familiarity with the development of public policy.
  • Relate and work with a diverse public, which includes community leaders, shelter staff, and other third party stakeholders.
  • Proven ability to promote a positive work environment.
  • Experience with program development.
  • Experience with cultivating, training and retaining volunteers.
  • Experience with reviewing statistical information to inform program direction.
  • Must be able to work in a shelter environment.
  • Must be able to work in a fast paced environment with ability to successfully juggle multiple tasks and demands.
  • Engaging and friendly interpersonal skills with the ability to interact with the public and various forms of media outlets on behalf of the organization.
  • Ability to handle sensitive and confidential situations.
  • Ability to professionally advocate Best Friends Animal Society positions on issues.
  • Animal training, behavior, handling and restraint experience required.
  • Proficiency with a variety of computer tools such as word processing, Google, spreadsheets, presentations, database, internet research, etc.
  • Valid driver's license with access to transportation for travel on organization business.

Physical and Job Requirements:

  • Must be able to routinely lift up to 50 pounds.
  • Ability to effectively and safetly handle dogs and cats. Lifting and handling animals of varying sizes and breeds and able to spend extensive periods of time with those animals in close quarters.
  • Daily work hours and days of the week may vary according to the needs of the department schedule: may include weekends, night, holiday and on-call work.
  • Work at a computer for extended periods of time with repetitive typing, arm, and hand motion.
  • Ability to stand for long periods of time while performing work requiring concentration and manual dexterity.
  • Able to travel and work for extensive periods across the state, Mountian West region, and elsewhere to support the NKUT and NK2025 initiatives.
  • Must be able to perform strenuous physical activity on a daily basis, including but not limited to: walking, hiking, bending, lifting, carrying, twisting, reaching, stooping and squatting. Which includes spending an extended period of time outdoors in all weather, including extreme heat and cold.

Thank you for your interest in pursuing a career at Best Friends Animal Society.  Best Friends Animal Society is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

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