Best Friends Animal Society
  • 564 - Atlanta Events & Programs
  • Atlanta, GA, USA
  • Full Time

Join Best Friends and turn your career into a labor of love. The benefits package is one of the best! Medical, Dental, Vision, Basic and Supplemental Life Insurance, Short and Long Term Disability, Child Care reimbursement, Pet Sitting reimbursement, Flexible Spending Account, Health Savings Account, PTO, Paid Holidays, Employee Assistance Program, 401k and Staff Discounts.


Location: Atlanta, GA

Purpose: The Pet Admission Specialist is responsible for the implementation, daily functions and growth of the admissions program within the Atlanta operations. This includes ensuring the selection, evaluation and transportation of cats and dogs into the Best Friends Atlanta PAC with a focus on helping our target four counties reach and maintain a 90% live release rate. The  Pet Admission Specialist will work closely with our target four counties to strategically pull dogs and cats as well as develop and support an intake prevention program at select counties shelters. This position will be responsible for maintaining a statewide scope to enhance life-saving through engagement between network partners and in collaboration with the PAC.

Essential Duties/Responsibilities:

  • Plan, implement, facilitate, monitor and evaluate all admissions program operations, issues and needs, including but not limited to assessment process and tracking, pull prioritization, and onsite streamlining of newly admitted animals at Best Friends Atlanta PAC.
  • Collaborate with leadership team to develop and implement new processes within the admissions program to meet lifesaving goals
  • Work closely with the PAC medical team and operations team and coordinate with the clinic regarding the conducting of intake exams.  
  • Working daily to prioritize animals to be brought to the Atlanta PAC for adoption and transfers, based on current inventory and space allocation.
  • Ensure all pets meet pull criteria/requirements to maximize overall adoptions and lifesaving at local partners.
  • Oversee the appropriate record keeping for the transfer and pulling of animals, including but not limited to: all data entry, historic and current medical history, historic and current factual behavior notes, behavioral assessment, assigned collar color on intake, historic and current vaccines, historic and current medical procedures, spay and neuter exams and verifications, and basic animal info.
  • Maintain a detailed inventory of animals in non public areas, and collaborate with PAC animal care teams and foster coordinator to prioritize animal moves to the adoption floor and foster homes based on space allocations and animal need.
  • Train and instruct qualified volunteers on animal specific behavior, transportation protocols, data entry and all other training for transport team recruitment.
  • Oversee the transport vehicle, including regular maintenance, fuel and cleanliness and ensuring animal crates are clean, accounted for and well maintained daily.
  • In collaboration with the Atlanta PAC management, train and instruct the BFA PAC staff on animal specific behavior, data entry for intake, intake procedures and all other training as needed for transport team assistance and coverage.
  • Work within budgets as directed by the State Engagement Manager and Senior Manager to plan and coordinate volunteer staffing, equipment, and program needs.
  • Be attentive to others' needs and willingly assist as required
  • Other duties as assigned by State Engagement Manager and Senior Manager of Georgia.

Additional Duties:

  • In assistance with the Animal Care team when needed, performing and ensuring daily feeding, cleaning, medicating and enrichment of our pet population are done in accordance to time frames and protocols.
  • Facilitate the complete adoption process including full counseling and clerking duties according to Best Friends standards and philosophy to include but not limited to: surveys, checklists, agreements, medical records, health certificates, adoption follow-ups, written correspondence, email, and phone calls.  
  • In assistance with and absence of the Volunteer Coordinator, assist with data entry tasks as needed.
  • Assist with Community Cat Program duties, including data entry, pulling from animal control and returns, in the absence of the CCP Coordinator.

Required skills and experience

  • Three years animal care experience working with cats and dogs required.
  • Behavior experience a plus.
  • The ability to act decisively in difficult and fast-paced situations.
  • Must possess strong interpersonal skills. The ideal person for this job would be a team player, personable, professional, and able to get along well with a variety of people, as well as demonstrate ability to handle sensitive and confidential situations.
  • Must have the ability to make decisions on behalf of the organization to maintain intake standards for animal admissions approval into the Best Friends Atlanta Pet Adoption Center.
  • Knowledgeable of breeds, care giving, basic medical and characteristics of animals.
  • Must be able to administer animal vaccinations and microchips, as needed during intake process.
  • Must be able to work with all cats and dogs, including those with health concerns/conditions as well as behavior conditions.
  • Strong interpersonal skills to handle sensitive and confidential situations.  The ideal person for this job would be a team player, positive, personable, upbeat, and energetic, takes initiative, and uses tact and diplomacy.
  • Resourceful, roll up the sleeves attitude. The successful candidate must have the initiative to resolve problems and seek answers independently and enthusiastically demonstrate flexibility to persist until goals are achieved.  
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
  • Computer literate: Microsoft Office, Internet, ShelterLuv shelter software, Google docs and mail.
  • Ability to professionally advocate Best Friends' position on issues.
  • Experience interacting with the general public and excellent interpersonal skills.
  • Must have valid driver's license and be eligible to drive under Best Friends' insurance policy.

Physical Requirements:

  • Must be able to routinely lift 65 pounds.
  • Must be able to perform strenuous physical activity on a daily basis, including, but not limited to: lifting and carrying, reaching, stooping, squatting, cleaning and bending.
  • Work at a computer for extended periods of time with repetitive typing, arm and hand motion.
  • Work indoors and outdoors in a variety of weather conditions.
  • Long exposure on a daily basis to dogs and cats of all sizes, temperaments and medical status.
  • Daily hours and days of the week may vary according to the needs of the department schedule: includes weekends, night and holiday work.

Thank you for your interest in pursuing a career at Best Friends Animal Society.  Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

Best Friends Animal Society
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