Best Friends Animal Society
  • 625 - National Community Cat Program
  • USA
  • Salary
  • Full Time

Join Best Friends and turn your career into a labor of love. The benefits package is one of the best! Medical, Dental, Vision, Basic and Supplemental Life Insurance, Short and Long Term Disability, Child Care reimbursement, Pet Sitting reimbursement, Flexible Spending Account, Health Savings Account, PTO, Paid Holidays, Employee Assistance Program, 401k and Staff Discounts.

Position Title: Community Cat Program Outreach Specialist

Reports to: Community Cat Program Manager

Location: Remote

FLSA status: Exempt


Position Summary: Work with Community Cat Program (CCP) Manager and Regional staff to identify communities that are ready to establish programs using successful, non-lethal methods of managing cats in their communities (CCPs). Elements of each program will include a combination of training, support, mentoring and resources. Fill in on-site as needed in new full-scale program cities and assist with mentorship cities if needed. The work performed in this position is significant and critical to the success of getting the country to no kill by 2025.


  • Assist in evaluating potential CCP partners by working closely with CCP staff and Regional Programs staff, and utilizing shelter data to locate problem areas and strategize solutions
  • Assist in creating grant agreements or MOUs for participating programs that clearly outline expectations and deliverables; monitoring grant reports and progress to ensure all contractual obligations are being fulfilled by all parties.
  • Consult with manager/supervisor to develop unique goals per program and to write tactics plans in order to achieve goals.
  • Create new and maintain existing relationships with shelters, organizations and key individuals, represent Best Friends and our brand while building and maintaining these relationships.
  • Build, organize and maintain program processes and policies for each assigned community cat program. Coordinate with CCP program managers/supervisors to ensure processes and policies remain consistent, where appropriate.
  • Oversee the data collection for each of the assigned areas including shelter stats.
  • Work with marketing liaison and Network Digital Resource Specialist to develop and deliver educational materials for partner shelters to increase efficiency and effectiveness of community cat programs, including conference presentations, training materials, SOPs, checklists.
  • Identify gaps in shelter operations and recommend collaborative solutions, provide hands-on training and assistance for program shelters.
  • Develop "Working Cat" programs for shelters and provide trainings for implementation when needed.
  • Contribute to good communication between all CCPs, other national program's departments, and cross-divisionally. Help insure consistency in policies and practices between all ccps, where appropriate.
  • Coordinate and collaborate with other departments/divisions in order to help ensure each department's goals are met and to ensure the capabilities exist to meet assigned CCP goals.
  • Maintain familiarity with animal welfare issues, both nationally and within assigned region, in order to develop additional region-specific resources and pursue enhanced relationships with organizations and individuals within those rescue communities.
  • Represent Best Friends at national, regional and state events and conferences, including public speaking and making presentation on a variety of topics.
  • Ensure volunteers are being utilized effectively and are a core part of our work by collaborating with visitors and volunteers division.
  • Assist with and provide news stories as requested by communications division.
  • Act as liaison with funders and other key stakeholders as assigned to ensure expectations are being met and relationships are strengthened.
  • Other duties as assigned.

Skills and Experience:

  • BA/BS from Accredited Undergraduate College (substitution of work experience for education will be considered).
  • Background in the animal humane movement: 3+ years of experience working for or with an animal welfare organization.
  • Proven ability to promote a positive work environment and be a team player.
  • Ability to act decisively in difficult and fast-paced situations.
  • Ability to identify and escalate critical issues as necessary.
  • Willingness to embrace change.
  • Ability to make sound judgments and work independently in a multi-department environment with demonstrated ability to juggle multiple competing tasks and demands.
  • Ability to coordinate with multiple parties in resolving issues and providing support and facilitate collaboration.
  • Proven attention to detail with advanced organizational and time management skills.
  • Able to educate people about the process of TNR in a clear and effective manner and professionally advocate Best Friends' position on issues.
  • Knowledge and experience with feral cats and trapping cats, and knowledge about how to safely operate cat traps.
  • Accurate record-keeping and ability to provide monthly reports on various programs.
  • Proficiency with Internet navigation and a variety of computer software. applications, including Microsoft Office. Ability to learn additional software applications, such as shelter management software as needed.
  • Excellent written and verbal skills. Spanish is a plus.
  • Strong skills in time management, problem-solving, and the ability to handle multiple tasks simultaneously.
  • Ability to handle sensitive and confidential situations.
  • The ideal person for this job is a team player, personable, professional, upbeat and energetic, takes the initiative, and uses tact and diplomacy.


Physical Requirements:

  • Able to work some split shifts and irregular hours, which may include early morning and/or late evening hours.
  • Must be able to lift 40-plus pounds at a time.
  • Must be able to work in weather with temperatures varying between extreme hot and extreme cold.
  • Willing and able to travel on behalf of the organization for extended periods of time.
  • Valid driver's license and a good driving record which meets our insurance provider's requirements while performing the duties of this job in order to maintain employment in this position.
  • Must be at least 25 years of age.
  • Drive for extended periods of time, alone or with a partner.
  • Ability to work in the presence of both cats and dogs, including large numbers of cats and dogs as in a shelter setting.
  • Ability to be around cats in closed quarters for extended periods of time.
  • Bend, stoop, reach, climb, twist, crawl, stand and walk for extended period of time, etc...
  • Must be able to sit, type, and look at a computer screen for extended periods of time.

Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

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